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FAQs

FAQs

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

Frequently Asked Questions

Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We offer CareCredit as a convenient financing option for pet medical bills. They offer an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of our services before treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate before any further treatment.

Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.

If your pet needs emergency care during our regular business hours, please contact us right away.

Book Your Next Appointment
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
Our team is equipped to take care of the needs of cats and dogs in Sacramento, and its surrounding areas.
You can purchase all the medications and specialty food your pet needs from our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.

Veterinary Medical Center Difference

Veterinary Care
Comprehensive Care
State-of-the-Art Technology
Compassionate Staff
Preventative Health Focus
Accredited Excellence